OneCoser

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Order Cancellation

The Buyer has the option of canceling an order. But in some cases, different fees will be charged.
(Once the costume order is processed, all the fabric will be wasted if the buyer cancels the order, hope we can have your understanding)

A) If the buyer cancels the order within 24 hours, we will offer a full refund including the shipping fees;

B) If the buyer's order is over 24 hours and under 48 hours, the cancellation will result in a fee valued at 10% the value of the ordered product;

C) If the buyer's order is over 48 hours and under 72 hours, the cancellation will result in a fee valued at 20% the value of the ordered product;

D) If the buyer's order is over 72 hours and under 96 hours, the cancellation will result in a fee valued at 30% the value of the ordered product;

E) If the buyer's order is over 96 hours, the cancellation will result in a fee valued at 80% the value of the ordered product;

F) If the buyer's order has been shipped and shows "Complete" in the order status, we will not accept cancellation for the ordered item. And buyer needs to return the item and cover the return shipping fees for getting the order amount.

P.S.: Customized size items are not allowed to cancel after it ships. And we do not accept the return for customized size order cancellation either.